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Smartbloxx

SbX RPA - an innovative RPA Platform

Embrace boundless potential of no-code automation

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Enterprise grade platform covering
the needs
of all-scale customers

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RPA Use Cases

Sales

Robotic Process Automation (RPA) is a technology that imitates human actions in computer systems using bots. RPA Bots (or Bots) are algorithms that are “trained” to perform certain actions, mostly routine, repetitive, rule-based tasks that usually take too long to perform manually. Bots are often used in conjunction with systems such as CRM as assistants to sales managers. Key reason for using bots in sales is that almost every company has vendor-locked off the shelf CRM systems, which are not easy to configure or integrate with other software and enjoy 100% automation.

Cases:

Marketing

With SbX RPA, customers can streamline product management processes on marketplaces, websites, and CRMs, as well as quickly gather all analytical data in one place for the marketing department.

Cases:

HR

From job posting on headhunting websites to employee onboarding, SbX RPA helps transform HR processes in a seamless manner and improves employee job satisfaction by more than 30%.

Cases:

Customer service

Using SbX RPA, companies can improve their customer service by automating tasks such as answering email inquiries, using chatbots, and informing customers about the successful resolution of their issues. This allows the company to provide 24/7 service and improve the customer experience.

Cases:

IT

SbX RPA can automate tasks such as creating user accounts and testing system interfaces, reducing the workload for IT staff and allowing them to focus on more important tasks.

Cases:

Finance

The accounting department is the primary user of RPA in any company, as accountants often perform many manual and repetitive tasks, resulting in significant overtime work, especially during period closings. SbX RPA can help streamline these processes by reducing the potential for human error and reducing the need for overtime hours.

Cases:

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Frequently Asked Questions

What is RPA?
What can a software bot do?

A digital worker, also known as a “bot” or software robot, can interact with computer systems in the same way that humans do. It can read information displayed on the screen, type using the keyboard, and perform mouse movements and clicks. It can do the same tasks as a person at a computer, making it suitable for repetitive tasks typically performed by humans.

What areas can RPA be applied?

RPA can be used in any department of a company that has routine and repetitive processes. It is widely used in small and large businesses for tasks such as accounting, tax and treasury functions, HR, procurement, legal, IT, and customer support. For example, banks use RPA for tasks such as authorizing money transfers in foreign currency, authorizing loan repayments, resolving disputes, monitoring self-service devices, reconciling data between systems, exchanging data with credit bureaus, and generating risk and regulatory reports. Telcos use RPA for network management and billing reconciliation, while insurance companies use it for claims processing and other tasks.

What are the benefits of using RPA?

RPA significantly improves the operational effectiveness and process management of any company. It can perform tasks 3-7 times faster than humans, without making errors, and it can run 24/7. Many market leaders are adopting RPA to improve competitiveness, such as by providing customer support around the clock or processing customer requests faster than their competitors. Using RPA in the back office can improve the accuracy of tasks, reduce overtime work, and increase employee satisfaction. Some companies motivate their employees to suggest automation ideas or develop their own bots, and provide bonuses based on the number of man-hours saved.

How complex to launch and maintain RPA?

You can implement RPA yourself with our instructions, or you can get help from one of our RPA experts.

How much does RPA cost?

Smartbloxx offers bots that could be orchestrated (managed) from cloud or on-premise at a cost that is 2-3 times lower than most popular RPA platforms.

Who are we and why can we be trusted?

Smartbloxx is the team of experienced RPA and operational transformation consulting experts based in Portugal. We have been applying RPA and intelligent automation since 2017. Gathering our experience and best practices we have launched the new innovative SbX RPA Platform for large enterprise and  midsize companies in Europe and emerging markets.

Discover RPA Use Cases

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What is RPA?

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